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AIA Australia has implemented SCOR's VClaims rules engine in 2025, marking a significant milestone as the fifth major insurer in Australia and New Zealand to adopt this technology. The deployment integrates automated decisioning across key funds to enhance claims processing efficiency.

This move reinforces the collaboration between SCOR and Adviser Connect, the local technology provider, which has facilitated over 20,000 claims and 60 schemes in the last decade. VClaims is part of SCOR's broader strategy to enhance claims automation globally, providing structured decisioning capabilities essential for modern insurance operations.