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Atento has implemented Microsoft Security's XDR solutions across 86,000 workstations, achieving a 33% reduction in operational costs and enhanced security management. Previously reliant on multiple vendor solutions, Atento unified its protection strategy with Microsoft, resulting in improved automation and productivity.

The partnership with Microsoft Unified Support was crucial for successful implementation, allowing Atento to increase its security maturity. The integration has simplified incident management, reducing audit preparation time from two weeks to under two hours and enabling rapid tagging of 60,000 devices. Overall, Atento has strengthened its security posture, demonstrating significant functional gains alongside cost savings.