BIG CARING Group Launches High-Tech Distribution Centre in Klang
BIG CARING Group has opened a fully automated distribution centre and corporate headquarters in Klang to enhance supply chain efficiency. This facility will process over 90,000 orders daily and employs advanced AI and robotics to optimize inventory management and order fulfillment.

BIG CARING Group has launched a new automated distribution centre in Klang, designed to support its healthcare network and improve logistics efficiency. The facility, which also serves as the corporate headquarters, integrates AI-driven systems for demand forecasting and inventory management, enabling the handling of over 90,000 order lines daily.
The centre employs 160 robots and features dual automation systems to optimize workflows for fast and slow-moving items. Since implementation, picking efficiency has improved by 76.5%, with accuracy at 99.8%.
This transformation reflects a strategic shift towards technology-driven operations, enhancing speed, accuracy, and resilience in supply chain management. The investment addresses previous supply chain disruptions experienced during the Covid-19 pandemic and positions the group to meet evolving market demands more effectively.




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