Covéa Partners with Shift Technology for Integrated Fraud Management
Covéa has selected Shift Technology as a long-term partner to enhance its fraud and risk management processes across the insurance lifecycle. This partnership aims to unify operations through automation and AI, supporting improved decision-making and efficiency.
Covéa, a UK insurer, has engaged Shift Technology to transform its management of fraud and risk across underwriting, claims, and policy adjustments. This partnership will facilitate a comprehensive view of risk, leveraging Shift's AI solutions for underwriting risk and claims fraud detection.
AI-curated by TheiaThe integration of various third-party data sources will provide explainable risk signals, enhancing case prioritization and intervention. Initial deployments have shown a return on investment within three months, indicating effective risk identification and leakage reduction. This collaboration is anticipated to expand, with additional automation and new risk use cases being explored, aligning with broader industry trends towards integrated fraud management solutions.
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