HawkSoft and PathwayPort Enhance API for Auditable Insurance Workflow Automation

PathwayPort has improved its API integration with HawkSoft to support independent insurance agencies in automating workflows and client communications using live data. The two-way integration syncs policy and account data while keeping HawkSoft as the system of record, enabling agencies to standardize operations and improve compliance without data duplication.

Published Mar 26, 2026

PathwayPort has upgraded its API integration with HawkSoft to facilitate auditable insurance workflow automation for independent agencies. The two-way API integration enables real-time syncing of policy, account, and contact data from HawkSoft, maintaining it as the system of record.

AI-curated by Theia

This allows agencies to standardize renewals and communications while reducing compliance risks. The integration is designed for agencies with complex operations, ensuring operational safety, auditability, and scalability. Both companies focus on long-term stability and secure data access.