Infobip to Launch AgentOS for AI Customer Engagement in the Philippines
Infobip plans to launch AgentOS, an AI-native solution for customer interactions, in the Philippines on April 1. This initiative aligns with the company's 20th anniversary and aims to enhance automation in customer communications amidst rising demand for personalized digital services. The platform will support various industries including retail, fintech, and healthcare, incorporating a human-in-the-loop model for effective management of complex interactions.
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Infobip is set to launch AgentOS, an AI-native solution for automating customer interactions, in the Philippines on April 1. This launch marks the company's 20th anniversary and supports businesses in enhancing communication efficiency as demand for real-time digital services grows.
AgentOS aims to help enterprises across sectors like retail, fintech, telecommunications, healthcare, and eCommerce engage customers more effectively. The platform features a human-in-the-loop model, enabling AI to scale automation while human specialists oversee complex interactions to ensure reliability and compliance.
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