Monmouthshire Building Society Implements Phoebus for Mortgage Servicing
Monmouthshire Building Society has successfully implemented the Phoebus solution for mortgage account servicing. This integration with MQube aims to enhance operational efficiency through automation and improved servicing capabilities.
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Monmouthshire Building Society has launched the Phoebus solution for mortgage account servicing, integrating with MQube for onboarding completions via the Phoebus originations API. The initial phase includes onboarding various mortgage types such as residential, buy-to-let, and holiday-let products.
The system will enable significant operational savings through automation, improving efficiencies in servicing functions, including arrears management. Future plans involve migrating all existing mortgage and savings accounts to the Phoebus system utilizing the same API technology. This transformation is expected to streamline operations and enhance customer service offerings.
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