SME Corp Malaysia Enhances MSME Productivity Through Digitalisation and Automation Initiatives
SME Corp Malaysia's Business Strategic Plan 2022-2030 prioritizes digitalisation and automation to elevate MSME productivity. This initiative addresses significant challenges MSMEs face, including high costs and skill gaps in technology adoption.
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The Business Strategic Plan (BSP) 2022-2030 by SME Corporation Malaysia emphasizes digitalisation and automation as key areas to enhance MSME productivity. CEO Rizal Nainy noted that MSMEs encounter barriers such as high initial costs and a lack of digital expertise, making them view digitalisation as an expense rather than an investment.
Recent data from the 2023 Economic Census indicates that MSME digitalisation in Johor is promising, with computer usage at 97.6%, Internet usage at 97.3%, and 79.0% utilizing websites in 2022. E-commerce transactions by MSMEs increased to 4,460 in 2022, generating RM20.8 billion in revenue—a 10.1% annual growth rate. Continued investment in digital skills training is critical as MSMEs compete with larger firms for expertise.
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