Article

SuccessKPI is accelerating its global expansion with key leadership promotions to enhance customer success and solutions consulting. Mike Ahnemann is now VP of Global Customer Success, focusing on ensuring measurable outcomes for customers.

Ankush Khurana has been promoted to Head of Global Solutions Consulting to strengthen pre-sales strategy. The company appointed Dave Toliver as CMO and promoted David Liu to CFO. The global contact center outsourcing market is expected to grow to $163.86 billion by 2030, driven by AI and automation, prompting SuccessKPI to align its strategy with this demand to drive revenue growth and increase market share.