Tata Steel Expands Google Cloud Partnership for AI Integration
Tata Steel has expanded its partnership with Google Cloud, deploying over 300 AI agents to enhance operational efficiency. This initiative aims to transform decision-making processes and streamline various business functions across its global operations.
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Tata Steel is collaborating with Google Cloud to enhance its operations through a unified AI ecosystem. The company has deployed over 300 specialized AI agents in nine months, focusing on manufacturing, supply chain, customer service, and enterprise operations.
Platforms like 'Zen AI' and the Tata Steel Digital Assistant (TDA) support this transformation, enabling employees to build AI agents and integrate data for decision-making. Automation has improved internal operations, resolving over 70% of HR queries and streamlining processes.
Additionally, AI tools monitor shop-floor operations and enhance customer service, reducing complaint turnaround time by 50%. This strategic move reflects Tata Steel's commitment to a data-driven, automated industrial enterprise.
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