Xerox Launches AI-Driven IT Management Platform for Mid-Market Firms
Xerox Holdings Corporation has unveiled Xerox IT as a Service, utilizing ServiceNow technology to enhance IT management for small to mid-sized businesses. This platform aims to streamline IT operations through automation and real-time monitoring, marking a strategic shift from hardware to service-oriented solutions.
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Xerox IT as a Service has been launched to aid small and mid-sized businesses in managing IT operations more efficiently. Built on ServiceNow technology, it integrates automation, monitoring, and asset management, targeting organizations lacking access to advanced IT management tools.
Notably, the service aligns with Xerox's strategic pivot towards software and services, following a significant drop in share price. The company, which reported $7.02 billion in revenue over the last year, aims for global expansion in 2026.
Recent earnings highlighted an adjusted loss per share of $0.10, emphasizing the need for this service focus amid financial challenges. The implications of this launch could redefine IT capabilities for mid-market clients and bolster Xerox's market position.
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