Zain Bahrain Partners with Voysera to Launch AI Voice Agents
Zain Bahrain has introduced smart voice AI agents through a collaboration with Voysera, enhancing customer engagement. This initiative is part of a broader strategy supported by a $100 million investment in digital infrastructure and network expansion over three years.
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Zain Bahrain has launched smart voice AI agents developed on Voysera's Arabic-native platform, aimed at enhancing service operations through automation and real-time insights. This initiative is part of a three-year investment plan totaling $100 million for network expansion and digital modernization, reinforcing the company's commitment to innovation.
The deployment of AI technology is intended to improve customer engagement and operational efficiency, contributing to Zain Bahrain's recognition as the most awarded network in the Kingdom by Opensignal. The impact of these advancements may drive increased customer satisfaction and competitive advantage in the telecommunications sector.
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