Article

Cisco has renewed its AgenticOps, an AI-based operational model for telecom companies transitioning to autonomous networks. This updated model focuses on networking, security, and observability, enabling IT teams to manage operational complexity efficiently.

AgenticOps leverages advanced AI and unified network data, including Agentic Workflows and AI Canvas, to automate tasks and reduce mean time to repair (MTTR). The solution supports IT operations in cloud, on-premise, and industrial environments.

Cisco emphasizes that autonomous networks can reduce operational costs and enhance service quality, yet many operators struggle with automation maturity. Agentic AI utilizes intelligent agents for self-configuration, optimization, and repair, adapting to changing business goals and operational conditions.