Delivery Hero Invests Over RM20 Million in New Kuala Lumpur Office
Delivery Hero has invested more than RM20 million to relocate its Malaysia Shared Service Centre to a new office in Kuala Lumpur. This expansion supports operations across 16 markets in Asia-Pacific, Turkey, and Europe, including foodpanda Malaysia.
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Delivery Hero has established a new 38,000 sq ft facility in Kuala Lumpur as part of its expansion strategy, investing over RM20 million. The Malaysia Shared Service Centre will serve multiple functions including customer experience, technology, and finance, with a goal for Malaysians to represent 80% of the workforce by 2027.
The company plans to incorporate AI and automation to enhance efficiency and allow employees to focus on specialized tasks. The investment underscores Delivery Hero's commitment to Malaysia, aiming to enhance collaboration between local and regional operations, ultimately improving service delivery across its markets.
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