Article

SGT Solutions has partnered with Keysight to deploy the Hawkeye active monitoring platform for a West African telecommunications operator. This initiative focuses on enhancing customer service by continuously measuring network performance and service status.

The Hawkeye system identifies and quantifies network issues to resolve them before any customer service degradation occurs. The collaboration aims to provide better network visibility, pre-launch service assessments, advanced troubleshooting, and detailed performance insights, thus improving overall quality of service.