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SHI has built a business exceeding $1 billion in collaboration with Dell Technologies, achieving $500 million in sales from Dell PCs and another $500 million from storage and data center infrastructure. As a top-tier Dell partner, SHI's Benchsmart tool measures client device performance across 48 parameters, focusing on AI workloads.

The company has implemented an AI-based theft prevention solution for a grocery chain, which has proven effective. Additionally, SHI engages with universities on AI research projects. Looking ahead, SHI expects growth from AI investments and the ongoing transition to Windows 11, which has only seen 50% adoption so far.