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The City of Wichita's water utility payment system is currently disrupted following a nationwide service outage at BridgePay Network Solutions. This has affected credit and debit card payments through link.wichita.gov and autopayments.

City officials stated that customers can still pay their water bills through other methods and noted that autopay customers will not face late fees for failed transactions during this outage. BridgePay confirmed that customer payment information is secure and clarified that there was no card data breach. City officials are awaiting updates on the resumption of services.