Wichita Water Payment System Disrupted Due to BridgePay Vendor Outage
Wichita's water utility payment system is disrupted due to a nationwide outage at BridgePay Network Solutions, affecting credit and debit card transactions. Autopay customers will not incur late fees. BridgePay assures that customer payment information remains secure and there was no data breach.
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The City of Wichita's water utility payment system is currently disrupted following a nationwide service outage at BridgePay Network Solutions. This has affected credit and debit card payments through link.wichita.gov and autopayments.
City officials stated that customers can still pay their water bills through other methods and noted that autopay customers will not face late fees for failed transactions during this outage. BridgePay confirmed that customer payment information is secure and clarified that there was no card data breach. City officials are awaiting updates on the resumption of services.
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