Service Robots Face Adoption Challenges Despite Functionality
Service robots are operational but face adoption hurdles in enterprises due to CAPEX, brand selection, and unreliable support. Understanding these barriers is critical for stakeholders in automation and robotics sectors.
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Service robots are functional but their uptake in enterprises is hindered by three main factors: high capital expenditure and residual value risks at purchase, challenges in selecting the appropriate brand for specific applications, and lack of reliable after-sales service post-deployment. Notably, no single robot is suitable for all applications.
Multiple-brand autonomous robots utilize technologies such as LiDAR/SLAM navigation and AI-driven cleaning tailored to specific models from partners including Pudu, OrionStar, CVTE, Keenon, and Bib Robotics. Additionally, Robloc offers structured CRM, a commercial pipeline, robot configuration tools, a client ROI calculator, and is developing a proprietary performance scoring system (Client Serenity Index).
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