Telus Cuts 2,800 Canadian Jobs Amid Global Expansion and AI Growth in 2025
In 2025, Telus reduced its Canadian workforce by 2,800 while adding nearly 5,000 global employees, driven by its AI sector. This shift reflects broader industry trends of automation and international labor sourcing, impacting local job markets.
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Telus reported a reduction of 2,800 jobs in Canada in its 2025 annual report, despite hiring nearly 5,000 globally, primarily within its AI-focused division, Telus Digital, which added 6,100 personnel. The traditional segments, including phone services and Telus Health, saw a loss of 1,400 jobs, mitigated by acquiring a U.S. health firm with 1,300 employees.
The Canadian workforce proportion dropped from over 50% in 2015 to 22% today, with automation and cost-cutting measures prompting buyouts for 700 roles. Telus projects annual savings of up to $200 million through these changes, paralleling similar workforce reductions by competitors Bell and Rogers.
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